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Army Family Action Plan

The Team Redstone Army Family Action Plan (AFAP) is an Army-wide initiative to identify issues or concerns to improve the overall quality of life for Active Duty Soldiers, National Guard  and Army Reserve Soldiers, Retirees, and their Families as well as Department of the Army Civilians.

This process is used to identify the most critical well-being issues facing the Army today and present them to senior Army leadership for resolution:

  1. Issues are collected at the installation level through venues to include the Army Family Web Portal, the ICE Comment System, and/or calling Army Community Service.
  2. Issues that are able to be resolved at the local level are worked until deemed complete or unattainable.
  3. Issues that are beyond the scope of Redstone Arsenal and meet criteria are forwarded to the next level, Army Materiel Command (AMC).
  4. Issues not resolved at AMC may be sent to DA for inclusion into the AFAP process.
  5. Those issues at the DA level are reviewed and worked by the General Officer Steering Committee (GOSC) until completion.


AFAP Survey

You can submit a suggestion to improve Redstone Arsenal through Interactive Customer Evaluation (ICE)
You may also submit AFAP issues directly year round by going to Army Family Action Plan Issue Management System.

Examples of Redstone Arsenal Success Stories

  • Service member's Group Life Insurance increased from $50,000 to $200,000.
  • Soldiers may store a vehicle at the governments expense pending the PCS location and Soldier's orders.
  • Thrift Savings Plan was authorized.
  • Redstone Arsenal Child Development Center and School Age Center closing hours were changed from 5:30pm to 6:00pm.
  • Satellite Vehicle Registration and Licensing center was created to accommodate the Redstone Arsenal Community.