Financial Readiness Program

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Hours of Operation

Monday 7 a.m. - 4:30 p.m.
Tuesday 7 a.m. - 4:30 p.m.
Wednesday 7 a.m. - 4:30 p.m.
Thursday 7 a.m. - 4:30 p.m.
Friday 7 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed

Contact

Pershing Welcome Center
Bldg. 3443 Honest John Road

Tel:
+1 (256)876-5396

Military DSN Tel:
(312)746-5397

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The Financial Readiness Program (FRP) provides Soldiers, Civilians and their Family Members with financial information, education, and individual financial counseling to ensure financial success by making informed decisions.

The FRP has a variety of services to assist individuals to improve their financial well being, financial self-sufficiency, and reduce financial stressors. Emphasis is on educational workshops and presentations designed to inform individuals regarding money management, debt management, and saving and investing fundamentals.

The FRP also provides information and support concerning consumer awareness, consumer advocacy, and emergency financial assistance through Army Emergency Relief (AER).

Thrift Savings Plan Workshop - Early & Mid Career

 

Thrift Savings Plan Workshop - Retiring Within 10 Years

Basic Financial Education Program

Classes are provided to Soldiers, Civilians and their Family Members concerning money management and investing fundamentals. Family Readiness Training (FRT) includes understanding pay entitlements; understanding the Leave and Earnings Statement (LES), banking services and account management, spending plans, credit and debt management, as well as free credit report, scores, and analysis.

Unit/Organization Financial Readiness Training

Personal Financial Readiness Training at the unit/organization location will be provided as requested by leadership/directorate. Classes will be used as part of the Soldier/Civilian Unit/Organization training requirements. These presentations may be presented at the Soldier/Civilian unit/organization or at other appropriate locations. Leadership/Directorate may contact the FRP Manager to discuss, coordinate, and/or schedule these presentations.

Individual Financial Counseling

Individuals may request individual financial counseling or be referred by leadership. Soldiers, Civilians and their Family Members, and others desiring to discuss their financial concerns with a financial counselor may contact the FRP Manager to schedule an appointment.

Credit History (Reports) and Credit Scores (FICO)

The FRP will assist Soldiers, Civilians, and Family Members, and others to obtain and understand their individual credit report and credit score. Options and recommendations will be provided to help with adverse entries and increase credit scores.

Debt Liquidation Assistance

Assistance is provided to Soldiers, Civilians, and their Family members, and others with debt related to collections, bankruptcy or concerns about maintaining security clearances. 

The FRP Manager will provide assistance with consumer complaints by initially discussing the complaint to determine if the complaint is legitimate and viable. Additional assistance may be provided to assist Soldiers, Civilians, and their Family Members to resolve their complaint in a reasonable manner.

Emergency Food Assistance Program

The Emergency Food Assistance Program is a short-term food assistance program designed to provide military Families with resources for emergency food. Those requesting assistance will be required to complete a financial assessment form.